Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from remstraps.com (the “website”, “site”)
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
REM straps collects this Information only when it is provided to us on our website. We collect data and process data when you:
- Register online and create an account or place an order for any of our products;
- Voluntarily complete a customer survey or provide feedback on live chat or via email;
- When you voluntarily opt in to receive our marketing emails about our products and services;
- Use or view our website via your browser’s cookies.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services;
- With your permission, we may communicate with you via email regarding, special offers, new releases and other updates regarding our products and services.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about Google Analytics here: https://www.google.com/intl/en/policies/privacy/.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
CONSENT
When you provide us with personally identifiable information to place an order, complete a transaction, verify your credit card, arrange for a delivery or return a purchase, we imply that you consent to us collecting this data for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
HOW DO I WITHDRAW MY CONSENT?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@remstraps.com.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
COOKIES
We use cookies in a range of ways to help us improve your experience on our website, including understanding how you use our website through traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
There are several different types of cookies, our website specifically uses the following:
- Functional: REM straps uses cookies to recognise when you visit our website and remember previously selected preferences. This could include what location you are in.
- Tracking and Advertising: REM straps uses cookies to collect general browsing patterns about your visit to our site to determine what parts of the website are most useful and provide content accordingly. These cookies collection information through web analytics services includes, but is not limited to : numbers of visits, duration of browsing, referring sites, page and content views, as well as information about your browser, device and IP address. REM straps occasionally shares some limited aspects of this data with third parties to tailor our services to you and your interests. Information these cookies collect is aggregated and is therefore anonymous.
AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
QUESTIONS AND CONTACT INFORMATION
For more information about our privacy practices, if you have questions, need to register a complaint, or simply want more information contact us by e-mail at info@remstraps.com
